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Housing services and support

Housing related services are many and varied. They support tenants in and around their homes. They help tackle problems that arise, which impact on communities.

Housing services are varied but they:

  • give advice, information and  practical assistance on  housing matters
  • help people deal with problems and failures in the housing system or market, such as disputes related to renting homes
  • give support to help people  find and keep a home e.g. homelessness services, the Supporting People programme
  • enforce the law, for example, health and safety matters on the condition of homes.

The services are provided by:

  • local authorities
  • housing associations
  • third sector organisations 
  • businesses, such as lenders and letting agents.  

Sometimes, the solution to someone’s problems does not depend on one organisation alone but on the combined efforts of different organisations.