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Public services

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Through technology we can make public services more effective.

Digital services are easier to access, and more efficient and convenient. The public expect services to be available online.

We aim to:

  • increase the availability and take up of online public services
  • deliver online services designed around the needs of users
  • develop the infrastructure to support the move to online public services.
  • make more effective and efficient use of technology across the public sector.